Adam McCombs is Co-Founder and Chief Executive Officer at Livly, where he leads AI-powered Resident Operations for the multifamily industry. He founded JumpForward, acquired by Vista Equity Partners in 2016, and served as Chief Product Officer at LINQ, Vantaca, and the Center for Internet Security before returning to build Livly. He is co-author of Outcome System Result, architect of the OSR standard, and holder of U.S. Patent 11,610,445.

David Shaw is President and Chief Operating Officer at Livly. Over five years he has built the connective tissue between product, revenue, marketing, and customer success — turning a fast-growing platform into a company that operates as one motion rather than four. His work behind Livly Key extended the platform from software into the physical operations of the building. His throughline is the same as the product’s: remove the friction that costs property teams their time.

Mehdi Chraibi is Chief Technology Officer at Livly. Over eight years he has built both the platform beneath the product and the engineering organization that ships it. The platform spans the resident and staff apps, integrations with the leading property management systems, payments, and the smart-access layer that puts six lock vendors behind one key. The organization grew to thirty across six disciplines, shaped by a practice he set that became Livly’s engineering culture: small accountable teams, trunk-based delivery, dozens of production releases a day. Most recently he led Livly’s move to AI agents that finish property operations work rather than flag it. His throughline is a builder’s: he still ships the code, and every system has to earn trust with evidence.

As Chief Strategy Officer at Livly, Will Coffin leads Livly’s access control and IoT strategy, including Livly Key, a unified access platform that brings the industry’s leading lock and credential systems into a single mobile key experience. He brings more than 20 years in the security and IoT industry to that work, spanning the evolution from traditional access control to today’s connected, mobile-first buildings. As GM of Livly Connect, he has built the international partner network through which Livly delivers and supports connected building technology across North America. His focus is helping operators realize outsized operational leverage from their hardware investments while delivering next-generation living experiences for residents.

Sarah Bonder is Vice President of Sales and Sales Operations at Livly, where she leads the strategy and operations behind the company’s growth across the multifamily housing industry. With a deep understanding of property technology and over a decade of experience in SaaS, Sarah has been instrumental in expanding Livly’s footprint among property management companies, owner-operators, and developers nationwide, building the sales engine and operational infrastructure that power the company’s continued momentum. Under her leadership, property managers and owners gain the tools to elevate their operations, from automating workflows to delivering a seamless, connected resident experience. A frequent speaker at industry events, Sarah is a recognized voice in proptech, passionate about helping multifamily communities thrive through smart technology. Based in New York, she brings a rare combination of sales leadership and operational rigor to everything she does at Livly.

As Vice President of Analytics at Livly, Rachel Blake leads business analytics, systems, and cross functional processes across sales, marketing, finance, customer support, and product. With a background in operations and business strategy, she focuses on building scalable processes and ensuring teams have the data and tools they need to operate efficiently and make better decisions. Rachel manages Livly’s CRM and business intelligence platforms, oversees companywide reporting and analytics, and works across functional teams to improve how data, systems, and processes come together to support the business.

Michelle Testoni is VP Finance at Livly. Over seven years she has built the financial infrastructure underneath Livly’s growth: running the monthly close, overseeing treasury management, managing equity and cap table administration, and building out the systems and reporting a recurring-revenue business needs as it scales, from ARR tracking to forecasting the business could actually plan against. She has focused on strengthening internal controls and ensuring the company’s financial statements are accurate for the business to make decisions on with confidence.

As Vice President of Operations at Livly, Arshan Pouladdej leads the Connect division, overseeing operations, project management, onboarding, support, and strategic technology integrations. With more than 10 years of experience in SaaS, IoT, access control, and multifamily technology, he focuses on building scalable processes, strengthening technology partnerships, and delivering seamless connected living solutions that help property owners operate more efficiently and enhance the resident experience.

Brian has been building product since 2014, when he took over the Recruitment and Camps solutions at JumpForward, work that helped drive the company’s acquisition by Vista Equity Partners in 2016. He joined Livly (then Binway) in 2018, starting on the property operations side before growing into his current role overseeing product across the entire platform. Brian owns the full product lifecycle at Livly, from gathering customer ideas and feedback to design, requirements, agile sprint planning, and release. He’s also spent the last two years putting AI to work in Livly’s product as well as his own process, using it to speed up design and requirements writing so the team can move faster without losing quality.

As the Director of Customer Onboarding Operations at Livly, Dan Harsell leads the onboarding and implementation of new clients. He works closely with customers and internal teams to ensure a smooth transition to the Livly platform and a successful launch. With a background in customer success and operations, Dan is committed to delivering an exceptional customer experience, building strong client relationships, and improving processes that drive long-term success.

Megan Storey, Director of Revenue & Operations, helps drive organizational alignment by connecting strategy with execution and improving how teams work together. She specializes in revenue operations and operational strategy, helping translate complex business priorities into repeatable processes that support efficient execution. She brings together internal teams, customers, and strategic partners to improve communication, streamline operations, and deliver results. Her strength lies in identifying operational gaps, bringing the right people together, and building practical, scalable solutions that keep projects moving forward.